Printidea Support Center


Questions before you order?

Everything you need to know about custom T-shirts, printing, payments and delivery.

Shipping & delivery

How long does delivery take?+
Delivery timelines depend on the quantity, customisation and delivery PIN code. We will confirm the estimated dispatch and delivery dates before finalising your order.
Do you deliver across India?+
Please share your PIN code with our team to confirm delivery availability and charges.
How much is the shipping charge?+
Shipping charges, if applicable, will be shown in your quotation or checkout before payment.

Ordering & customisation

Can I order custom printed T-shirts?+
Yes. Choose your T-shirt style, fabric, colour, size and quantity, then share your logo or artwork.
Can I order for my team or business?+
Yes. We offer customised T-shirts for businesses, staff uniforms, events and teams. Contact us for a bulk quotation.
What styles and sizes are available?+
We offer round-neck and polo T-shirts in multiple fabrics, colours and sizes. Availability varies by product.

Artwork & design

How do I send my logo?+
You can upload your design on the order form where available, or share it with our team while discussing your order.
Can I see a preview before printing?+
You can request a design mockup or preview. Please check spelling, placement, colour and size carefully before approving.
Which file formats work best?+
High-resolution PNG, PDF or vector artwork is preferred. Our team can review your file and advise if changes are needed.

After delivery

What if I receive an incorrect or damaged product?+
Please contact our support team promptly with your order details and clear photos so we can review the issue under the applicable store policy.
Can personalised items be returned?+
Custom-printed products may have different return conditions. Please read the published return/refund policy before ordering.

Payments & GST

Which payment methods do you accept?+
Available payment methods are shown at checkout or confirmed in your quotation.
Is advance payment required?+
Payment terms depend on the order and will be confirmed before production. For applicable custom orders, the team may offer 70% advance and 30% balance payment.
Can I request a GST invoice?+
Please share your billing details and GSTIN before invoicing. Our team will confirm invoice availability and requirements.

Account & support

How can I contact Printidea?+
Call 9413044999 or 7733954354 for help with products, artwork and orders.
Can I get a bulk quotation?+
Yes. Share the style, fabric, sizes, quantity, print location and artwork to request a quotation.
Still have questions?

Our team can help you choose the right product and printing option.

Call 9413044999